Privacy Policy

Depending on how you interact with the website, Integrity Testing Services may collect information such as:

• name
• email address
• phone number
• appointment information
• requested service
• company or employer information
• messages submitted through contact or inquiry forms
• scheduling details
• information necessary to respond to a testing or service inquiry
• technical website information such as browser, device, or site interaction data

Customers should avoid submitting unnecessary sensitive information through general website contact forms.

Additional information may be requested through the appropriate appointment, testing, laboratory, or provider process when required for a specific service.

Information submitted through the website may be used to:

• respond to questions or inquiries
• schedule or manage appointments
• provide appointment confirmations or reminders
• provide preparation instructions
• communicate about requested services
• follow up with employer or organizational inquiries
• maintain customer or business records
• improve the website and customer experience
• support administrative and operational needs
• comply with applicable legal or regulatory obligations

Integrity Testing Services does not use website submissions to make medical diagnoses or provide medical treatment.

Some services may require additional identifying, employment, family relationship, or testing-related information. The exact information required depends on the service selected.

Where laboratory testing or another third-party provider is involved, information necessary to perform or coordinate the requested service may be provided to the appropriate laboratory, testing provider, medical review professional, reporting provider, or other service partner involved in completing the requested service.

Integrity Testing Services only intends to share information when reasonably necessary to coordinate or provide the requested service or when otherwise required by law.

Employers and organizations may submit information related to:

• company contact information
• requested testing services
• workforce size
• scheduling needs
• mobile or on-site service requests
• billing or account inquiries

This information may be used to evaluate the request, communicate available options, and coordinate services.

Integrity Testing Services may use third-party technology platforms to manage:

• contact forms
• appointment scheduling
• email communications
• text messaging
• customer records
• automation
• payment processing where applicable

Information submitted through these systems may also be processed by the technology provider used to operate the applicable service.

The website may use cookies, analytics tools, or similar technologies to understand how visitors use the site and to improve website performance.

These technologies may collect information such as:

• browser type
• device type
• pages viewed
• time spent on the site
• referral source
• general interaction data

Users may be able to control cookies through their browser settings.

By providing contact information through the website, a visitor may receive communications directly related to:

• an inquiry
• an appointment
• service information
• appointment reminders
• follow-up communication

Marketing communications, when used, should provide an appropriate method for opting out.

Transactional or service-related communications may continue when necessary to manage an active appointment or request.

Integrity Testing Services takes reasonable administrative and operational steps intended to protect information handled through its business systems.

No website, electronic communication method, or online storage system can guarantee absolute security. Customers should use appropriate caution when sending highly sensitive information electronically.

Integrity Testing Services does not sell personal information as part of its ordinary business operations.

Information may be shared when reasonably necessary with:

• laboratories
• testing providers
• medical review professionals
• background-screening providers
• technology providers
• payment processors
• professional service providers
• government agencies or other parties when legally required

Information is shared only as appropriate to the applicable service or business purpose.

Some testing, screening, laboratory, reporting, or technology services may be provided by third-party companies. Those organizations may maintain their own privacy practices and policies.

Integrity Testing Services is not responsible for the privacy practices of unrelated third-party websites or providers outside its control.

Information may be retained for as long as reasonably necessary to:

• provide requested services
• maintain business records
• support customer service
• comply with contractual requirements
• satisfy legal or regulatory obligations

Retention periods may vary depending on the type of information and service involved.

Individuals who have questions regarding information submitted through the website may contact Integrity Testing Services.

Integrity Testing Services may update this Privacy Policy periodically as business practices, technology, or legal requirements change.

The most recent version will be posted on this page with the current effective date.